Project
Desktop Support Engineer L1 – Campbellfield VIC
Review the project details and submit your application. Your information is private and visible only to NETPING administration.
Scope of work
Project description
Roles and Responsibilities:
Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.
Hardware/software troubleshooting and resolution
Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
Network & Sharing printer installation
Knowledge of Office 365 support
Coverage/compliance software installation and troubleshooting
Good communication skill
Good Knowledge of DHCP, DNS.
Maintain IT inventory, coordinate vendor support, and assist with procurement
Support Mac devices
Strictly adhere to defined Service Level Agreements (SLA’s)
Support recurring meetings, events, and after-hours activities as required
Documenting incidents, problems, and resolutions for future reference and for the knowledge base
Good to have skills
L1-level network troubleshooting and resolution for LAN Connectivity
Hands & feet support to the backend team for Network/Server/application issue
Working with vendor support contacts to resolve technical issues
Labelling Racks & devices
Server mounting/movement
Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
Required skills: EUC L1 and Basic Networking Skills
Languages: English Only
Background verification required.
Openings: 1
Working schedule
Job Start Date (Tentative/Exact) :
10/09/2026
Duration of Contract? :
Standard Working Days :
Monday :
Full Day - 8
Tuesday :
None - 0
Wednesday :
None - 0
Thursday :
None - 0
Friday :
None - 0
Saturday :
Full Day - 0
Sunday :
Full Day - 0
Custom Schedule? :
Standard Shift Time :
08:00 AM - 05:00 PM
Apply for this project
Project application
Complete only the information required for this project. Your application is stored separately and is visible only to NETPING administration.