Project
L2 IT Support Engineer – Panningen
Review the project details and submit your application. Your information is private and visible only to NETPING administration.
Scope of work
Project description
Provide onsite, ticket-based L2 deskside and end-user support in Panningen.
Requirements: at least 2–3 years of relevant experience; high school/vocational school qualification or equivalent certification; working knowledge of English and Dutch.
Technical responsibilities:
• Troubleshoot hardware, software, operating systems and applications, including Intune/SCCM.
• Deploy, configure and support laptops, desktops and mobile devices.
• Manage device lifecycle: imaging, patching, upgrades and asset tracking in the CMDB.
• Maintain ITSM tickets and follow ITIL incident, request and change processes.
• Follow security, GDPR and corporate standards.
• Support meeting rooms, including Teams Rooms, Cisco, Polycom and Surface Hub.
• Install, maintain and troubleshoot printers and peripherals; coordinate with vendors.
• Perform onsite repairs, replacements, upgrades and preventive maintenance.
• Carry out IMAC activities: installations, moves, changes and user setup.
• Provide confidential, priority VIP support.
• Handle depot repairs, device swaps, loaners and data transfers.
• Provide basic network support: patching, cabling and connectivity checks.
• Assist infrastructure teams with hands-and-feet tasks, rack work, cabling and KVM access.
Work within defined SLAs, follow documented procedures and communicate progress through the ticketing system.
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Project application
Complete only the information required for this project. Your application is stored separately and is visible only to NETPING administration.